SKATing

  • You can purchase Pre-Game / Pre-Show Skate tickets online here or at The Park prior to your desired session. Purchasing tickets in advance will make it easier and faster to get through check-in at The Park.

  • Yes - When you purchase your Public Skate or Pre-Game / Pre-Show Skate ticket, you will select a 90-minute skate session for a designated day and time.

  • All Skate tickets cost $20 each.

    New York Islanders Season Ticket Members can enjoy 25% off on Skate tickets as a perk of Membership.

  • We do not offer group tickets at this time, however we do have several options for groups to host private skating events at The Park. You can learn more about those opportunities here.

  • You are not required to print your ticket(s). We can confirm your tickets by scanning a printed copy, your electronic confirmation, or by verifying the name of the purchaser in our reservation system.

  • Tickets are not refundable, however you can forward your tickets to someone else to enjoy.

  • Tickets are specific to the day and time that you selected and can only be used for that session. You are welcome to begin skating at any time during the session for which you’ve purchased tickets. Please note that rental skates and sizes are available on a first-come, first-served basis.

  • Tickets are specific to the day and time that you selected and can only be used for that session. However, if you are unable to attend, you can forward your tickets to someone else to enjoy.

  • Skate rentals are available but will need to be purchased separately from your Skate ticket(s).

  • You can purchase rental skates online here when you purchase your skating tickets or at The Park prior to your desired session.

  • We have 500 pairs of skates ranging in sizes from a Child 9 through Adult 15. We have both hockey and figure skates available for rental.

  • Skate rentals cost $10 per pair of skates.

    New York Islanders Season Ticket Members can enjoy 25% off on skate rentals as a perk of Membership.

  • Yes - You are welcome to bring your own skates.

  • All skating in the spring will take place on the UBS Pond, which is our synthetic ice rink surface.

  • Yes - You may leave the ice surface and return as many times as you’d like as long as you have the pass provided to you at check-in.

  • No, you will need to purchase a separate ticket for the Islanders home game or the UBS Arena show to enter UBS arena.

  • Yes, we will have a limited number of skate aids available on a first-come, first-served basis.

  • Yes, we will have a limited number of Valor helmets available on a first-come, first-served basis.

Group Packages and Special Events

  • Yes - groups can reserve private ice time at The Park.

    If your group is interested in attending a New York Islanders game following your private ice time reservation, please reach out to Groups@NewYorkIslanders.com to inquire about special group packages.

    Otherwise, please fill out this form for more information about reserving private ice time at The Park.

  • We offer several options for groups to host private skating events at The Park. You can learn more about those opportunities here.

Accessibility

  • For more information about accessibility or special accommodations at The Park, please contact ADA@ubsarena.com or call the UBS Arena Accessibility Hotline at 516-460-8598. You may also text the UBS Arena Helpline on event days at 205-UBS-HELP (205-827-4357).

The Park

  • The Park is located just next to the main entrance of UBS Arena. For more information on driving directions and public transportation options, please review our Plan Your Visit page.

  • Parking varies depending on if there is an event happening that day at UBS Arena.

    If you are attending The Park on an event day, you will need to purchase UBS Arena event parking, which can be used for your entire visit to UBS Arena and The Park.

    If you are attending The Park on a non-event day, you can enjoy complimentary parking in our Silver Parking, which is located just next to The Park and accessed by taking the Cross Island Parkway exit 26B.

    For more information, please visit our Plan Your Visit site.

  • A traditional ice surface is an artificially refrigerated ice surface (just like UBS Arena). Synthetic ice is a surface made of carefully interlocked panels coated with a polymer material, made to simulate real, natural ice. However, synthetic ice does not require refrigeration or cold weather.

  • Yes, Isles Lab, the official team store of the New York Islanders, will have a pop up store at The Park so you can shop the latest gear.

  • Hot pretzels, hot dogs, kettle corn and popcorn, sandwiches and wraps, candy, soda, water, coffee, and hot chocolate will be available at The Park. There will also be several food trucks available on a rotating basis.

    Please note that The Park is a cashless venue.

  • Yes - guests can purchase alcohol at The Park.

  • Guests are allowed to BYOB up to a 6-pack of cans per person (21 years of age or older).

  • The Heineken Beer Garden offers an extensive seating area under twinkly lights for friends to come together, enjoy a drink, and hang out. We encourage guests to hang out at the Heineken Beer Garden before events at UBS Arena.

  • Yes, bag check for skates and/or hockey equipment will be available for guests attending events at UBS Arena. Bag check will be open one hour post-event.

  • Safety is always our top priority. If an event date is canceled due to unsafe weather conditions, we will gladly accommodate you on another day when public skating is being offered. We will also do our best to reschedule any tournament games or other activities impacted by inclement weather. Make-up options will be communicated with anyone registered for affected events.

  • Yes, public restrooms will be available at The Park.

  • Animals are not allowed in The Park; however, an exception is made for leashed, harnessed, and housebroken service animals. If you or a member of your party is bringing a service animal, we strongly recommend that you contact UBS Arena’s Guest Services at guestservices@ubsarena.com.

  • An EMT will be on-site during hours of operation for The Park.

  • The Lost and Found Team is available on non-event days from 10am-4pm. On event days, the Lost and Found Team is available from 10am-2pm. Lost and Found is closed on the weekend. Item pick-up must be arranged in advance. Please complete this form to provide us the best opportunity of finding and reuniting you with your item.

  • AmEx cardholders get access to the AmEx Igloo Garden, which includes 6 heated and furnished igloos. Igloos are offered to AmEx cardholders on a first-come, first-served basis and are complimentary.

    The Park also offers Pre-Reserved Igloos on Islanders game days. These 6 igloos are also heated and furnished, and come with hot chocolate and freshly baked cookies for a fee of $100 for a 90-minute reservation. Islanders Season Ticket Members get first access to pre-reserve igloos. Remaining inventory will be made available to game day ticketholders via email.

Prohibited Items

  • Please refer to our list of prohibited items for more information.

  • Yes, strollers are permitted inside The Park. However, we do not have storage available for strollers.